By August-Wilhelm Scheer, Wolfram Jost, Helge Heß, Andreas Kronz
ISBN-10: 3540307036
ISBN-13: 9783540307037
Corporate functionality administration (CPM) is a basic approach which examines the connection among company functionality and technique optimization. find out how to effectively introduce CPM in perform is demonstrated through venture stories from E.ON, British Telecom, credits Suisse and Vodafone between others. The tools and instruments provided right here warrantly a continual and automatic tracking of the company functionality and permit enterprise technique Excellence to be completely verified within the company by company-internal and company-external benchmarking. The articles during this ebook concentrate on using the ARIS Controlling Platform built by means of IDS Scheer.
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Extra info for Corporate Performance Management ARIS in Practice
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1 Requirements for Process Controlling Accordingly, a procedure is required that enables process-based key performance indicators to be evaluated on an ongoing basis. It should be possible to collect the process-relevant information automatically, techniques and aids should be provided for weak point analyses, and it should be possible to prepare the information appropriately for the target group (management, process manager, process participant). The set of key performance indicators to be calculated must be defined flexibly, and in such a way that it can be expanded to meet changing requirements of the company's specific processes.
Beyond the evaluation of key performance indicators, the graphic visualization of actual processes is a patented method for identifying patterns in the execution of processes and pinpointing optimization potential. The system has been applied successfully, its flexibility and effectiveness proven in widely differing real-life situations for many customers in vastly different sectors of industry. Keywords Key performance indicators, process mining, process visualization, weak point analysis, scalability 46 M.
With regard to the KPIs themselves, their implementation is coordinated with the IT managers of the controlling tools. The KPI-Mgrs also use KPI trees and KPI allocation diagrams to document the KPIs in process modeling. Besides the changes to the KPI system due to new targets set by Management, the KPI Managers determine the effects of the system changes on the key performance indicator system. Since system changes may be either IT or process changes, they must be integrated in the corrsponding requirements or change processes (this is a required input from the respective change manager).
Corporate Performance Management ARIS in Practice by August-Wilhelm Scheer, Wolfram Jost, Helge Heß, Andreas Kronz
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