Read e-book online Differences that work: organizational excellence through PDF

By Mary C. Gentile

ISBN-10: 0875844995

ISBN-13: 9780875844992

This paintings covers subject matters and debates with regards to work-place variety, similar to racial transformations, ladies, AIDS, ageing, family members and disabilities, therefore delivering a transparent method of advanced dilemmas. thirteen articles and 3 case stories from the "Harvard enterprise evaluation" reflect on modern matters, documenting twenty years of companies' and executives' altering adventure of distinction. individuals contain Felice Schwartz, Edward W. Jones Jr and Charles and Fran Sussner Rodgers.

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And finally, as we come up to the present, the emphasis shifts again toward an outright appeal to self-interest, first from a defensive and reactive posture in response to demographic projections and competitive pressures, and second from a more proactive position as the authors begin to suggest initiatives born of diversity that can result in a more human and stimulating work environment for all. This developmental shift is not linear and unidimensional, but rather it is layered. It does not suggest that there is no place for appeals to morality or to the law in the discussion of diversity in the workplace, but rather that these are incomplete, and ultimately insufficient, approaches to such an historically, managerially, and psychologically complex issue.

We have seen the importance of discussability, of creating an environment and developing the personal characteristics necessary to enable managers and employees to name the issues surrounding race, gender, sexual orientation, and so on. We have seen the inseparability of our professional lives and our wider lives, the fact that family realities, health realities, and interpersonal realities affect the workplace even when we try to deny it. We have seen that diversity in the workplace, if attended to, can serve as a bellwether of and a lever toward inevitable change and potential opportunity.

Tedlow And Michele S. Marram 239 In this three-part case, the authors follow the manager of a sales and customer service team as he makes a series of decisions about the promotion of a person with AIDS. Three experts offer guidance and personal experience regarding the concerns of employees and managers as they confront the wide range of issues presented by this situation. Page x 3 Is This the Right Time to Come Out? Alistair D. Williamson 253 How should a manager at a conservative business respond when a gay employee requests permission to bring his partner to a major company/client event?

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