By Henry C. Lucas Jr.
ISBN-10: 0195121597
ISBN-13: 9780195121599
ISBN-10: 0198028385
ISBN-13: 9780198028383
From networks to databases, e-mail to voicemail, the quantity of capital being invested in info expertise every year is mind-blowing. by means of 1996, U.S. enterprises have been spending greater than $500 billion each year on software program, networks and employees. The lately merged financial institution of the US and NationsBank have an preliminary IT finances of four billion cash. As enterprises like this push swiftly into the company global of the twenty first century, the query has remained: how do agencies degree returns from those titanic investments in details know-how? Henry C. Lucas, successfully solutions this question by way of delivering an artistic and trustworthy framework for measuring the aggressive merits and earnings won via investments in state of the art info structures. there's worth in info know-how, and it truly is attainable to teach returns, Lucas argues--unfortunately this price simply does not regularly appear sincerely at the base line of a ledger. In 5 expertly offered sections, he spells out precisely what companies can count on from their info know-how investments--some investments create a measurable worth, a few don't, yet all are very important still. via an exact mixture of frameworks and types, corresponding to an funding possibilities Matrix, and punctuated with genuine examples from winning companies, this is often the 1st booklet to permit executives to work out precisely how their info know-how funding will be anticipated to come back price, thereby maximizing their merits in an age of world competitiveness. certainly, enterprises who deal with their info platforms such a lot successfully are most fitted to achieve a quickly evolving market. With a lot at stake, info know-how is bound to be the basic advisor for corporations decided to compete and flourish within the hugely aggressive financial system of the subsequent century.
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Additional resources for Information Technology and the Productivity Paradox: Assessing the Value of Investing in IT
Sample text
They also feel that their design is superior to that of the competition, and you will gain $250,000 in additional profits from increased market share. 5 probability that you will get the return suggested by the task force because (1) your design may not be that much better than the competition, (2) if all your competitors move to the Net it is unlikely you will increase market share, and (3) it is not clear that a significant percentage of your customers will use the new service. 5 probability of being successful and generating a return?
There is little uncertainty associated with the cost or payback from the investment in the truck. Are circumstances similar with an investment in technology? The answer to this question is a resounding "no," and in this chapter we explore why this is so. The chapter introduces another probability into the calculation of the return from investing in information technology, completing our explanation of why one does not always get what is expected from IT initiatives. Garbage Can Models Are organizations the carefully structured inventions we see on organization charts?
Transformational IT. This type of investment is my favorite, and of course, it is very difficult to implement. Here you use a combination of management and technology to change the basic structure of the organization. This kind of change, as we shall see in Chapter 8, requires more than technology; manage- Is it Reasonable to Expect a Return from Investments in Information Technology? 19 ment has to adopt a new philosophy as well. In the examples we shall see in Chapter 8, the technology will turn out not to be all that sophisticated.
Information Technology and the Productivity Paradox: Assessing the Value of Investing in IT by Henry C. Lucas Jr.
by Brian
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