By Glenn O'Donnell
ISBN-10: 0137022352
ISBN-13: 9780137022359
Implement Configuration administration Databases that convey fast ROI and Sustained company Value
Implementing an enterprise-wide Configuration administration Database (CMDB) is likely one of the so much influential activities an IT association can take to enhance carrier supply and bridge the space among know-how and the company. With a well-designed CMDB in position, businesses are higher located to control and optimize IT infrastructure, functions, and companies; automate extra IT administration initiatives; and restrain burgeoning bills. Now, there’s an aim, vendor-independent advisor to creating a CMDB paintings on your association. The CMDB vital presents a start-to-finish implementation method that works and describes how the CMDB is transferring to the very best Configuration administration approach (CMS).
Expert CMDB analyst Glenn O’Donnell and modern architect and practitioner Carlos Casanova first evaluate the drivers in the back of a CMDB and the technical, monetary, cultural, and political stumbling blocks to luck. Drawing at the studies of thousands of enterprises, they current critical tips on architecting and customizing CMDB suggestions on your particular atmosphere. They’ll consultant you thru making plans, implementation, transitioning into creation, day by day operation and upkeep, and masses extra. insurance includes
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Defining the projects and actions linked to configuration management
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Understanding the CMDB’s position in ITIL and the connection among CMDBs and ITIL v3’s CMS
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Building software program versions that adequately signify every one entity on your IT environment
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Ensuring details accuracy through swap administration and automatic discovery
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Understanding the nation of the CMDB industry and promoting the CMDB inside of your organization
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Creating federated CMDB architectures that effectively stability autonomy with centralized control
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Planning a deployment approach that units applicable priorities and displays a practical view of your organization’s maturity
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Integrating structures and leveraging demonstrated and rising standards
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Previewing the way forward for the CMDB/CMS and the way it will likely be impacted by means of key traits reminiscent of virtualization, SOA, mobility, convergence, and “flexi-sourcing”
Foreword xi
Prologue xiii
Chapter 1: the necessity for method Discipline 1
Chapter 2: what's a CMDB? 25
Chapter three: making plans for the CMS 57
Chapter four: The Federated CMS Architecture 91
Chapter five: CMS Deployment Strategy 133
Chapter 6: Integration—There’s No means round It! 177
Chapter 7: the way forward for the CMS 197
Chapter eight: continuous development for the CMS 241
Chapter nine: Leveraging the CMS 265
Chapter 10: benefit from the end result of Success 297
Glossary 313
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Additional resources for The CMDB imperative : how to realize the dream and avoid the nightmares
Example text
There are many affordable technological solutions that CHAPTER 1 THE NEED FOR PROCESS DISCIPLINE 21 can be of great assistance with this area that really would benefit organizations in time to market, scope of deployment, depth of CIs, and speed to ticket closure. Why the Term “CMDB” Must Go Away—and It Is…Slowly! We must be clear about one important detail regarding the CMDB phenomenon. ” We hate it because it connotes an incorrect perception about how the CMDB should be built and used. Of course, this begs the question of why we chose to write a book about something we hate.
Configuration and Change Management We cover Configuration Management extensively in this book, but we also expand a lot on the partnership between Configuration and Change Management as they form the central core of everything we do. In fact, the process definitions are changing to reflect this fact. Configuration and Change Management are threaded throughout every other process. Every function requires accurate configuration data because it is what drives every decision we make. Each decision then results in an action that mandates a change.
If you are unsure of the business side’s true assessment of the relationship, maybe “good” is an overstatement. Ask. The first step in any relationship is communication. Have both sides talk and jointly understand the relationship. Even the best can improve, so it’s always wise to do this regardless of the strength of the partnership. Question: The characterization of local excellence and global mediocrity is offensive. Our organization is widely regarded as superior at planning, process, and execution.
The CMDB imperative : how to realize the dream and avoid the nightmares by Glenn O'Donnell
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