By Lynda AC Macdonald, MA FCIPD LCM (Auth.)
ISBN-10: 0080943837
ISBN-13: 9780080943831
ISBN-10: 0754524434
ISBN-13: 9780754524434
Electronic mail and web use is more and more topical as employers and staff try the bounds of applicable use of latest communications know-how within the place of work. the capability criminal liabilities make this a very important decision-making quarter for all keen on human assets administration. Tolley's coping with e mail and web Use provides you with the basic criminal assistance and sensible recommendation to establish, Read more...
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Additional info for Tolley's Managing Email & Internet Use
Example text
In takmg orders for the Company’s goods or services via email, employees must check to make sure that the customer has accepted the Company’s terms and conditions of sale that are posted on the Company’s website’. 46 Legal Liabilities Arising From Misuse ofEmail arid the Internet ‘If a potential customer does not accept the Company’s terms of sale, or issues their own terms, the employee receiving the order must not agree to it or process it, and should instead refer the matter to the Department Manager.
46] The following is a suggested model procedure for the handling of complaints about misuse of email or internet facilities involving offensive material: It is the company’s aim to encourage responsible use of its communications systems, including email and access to the internet. If an employee reasonably believes that a colleague is misusing these systems, they should raise the matter. Misuse will include accessing, viewing and/or downloading pornographic or sexually explicit material from the internet and sending offensive jokes or material with a sexual, sexist, racist, religious or homophobic content to another employee (or outsider) by email or email attachment.
It is equally important that the manager to whom a genuine complaint is brought should make sure that no employee is victimised or penalised in any way for having made such a disclosure. 441 For larger organisations, it may be advisable to devise and implement a procedure for abuse of email and internet facilities (and other types of computer abuse) to be reported to an appropriate senior manager. Essentially, If a problem exists, it is much better for management to know about it than to remain ignorant.
Tolley's Managing Email & Internet Use by Lynda AC Macdonald, MA FCIPD LCM (Auth.)
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